Our Company Values
Principles that define us
At the core of our company are four basic principles that capture the essence of who we are and what is important to us. They emanate from our business strategy and define everything that we say and do in energy management and beyond.
Every action we take is executed with our customers in mind. We seek to understand their evolving needs. We actively listen. And we offer them the peace of mind that a century of experience and a commitment to quality provides, from our pioneering products and solutions to providing ongoing support.
Today’s sophisticated customer needs more than a supplier, more than a service provider. They need a partner. Through our expertise, consultation and ability to deliver, we prove to our customers – through every interaction – that we are committed to developing long-term relationships with the highest standards of business conduct and ethics.
To be a leader, we must constantly seek to innovate. Our people, knowledge and resources give us the creative edge to design products and solutions that move the industry forward. But innovation touches more than research and development. At Landis+Gyr, it’s programmed into our cultural DNA – from services to marketing, sales to office administration. Together, we manage energy better, delivering positive outcomes for utilities, consumers and society.
Committed to quality
Utility customers expect products and services that deliver the promised functionality from day one—without fail. We must meet this standard, so from concept through design, manufacturing, delivery and service we must be dedicated to providing a zero defects outcome for each ingredient and through its full lifecycle. This means that in every step of our processes our entire staff effort is focused on quality principles, actions and flawless execution.